+61 3 9125 0439
MELBOURNE | SYDNEY | BRISBANE | PERTH | CANBERRA | NEW ZEALAND +61 3 9125 0439
+61 3 9125 0439
MELBOURNE | SYDNEY | BRISBANE | PERTH | CANBERRA | NEW ZEALAND +61 3 9125 0439
Get end-to-end ISO 27001 Certification stress-free in 6–8 weeks at an affordable cost with Cyber Forte, a leading ISO 27001 certification company in Australia, delivering expert ISO 27001 consulting and certification services across Australia.
InfoCouncil Pty Ltd is a leading provider of cloud-based meeting management and governance software tailored for local government councils across Australia and New Zealand. With more than 240 councils relying on its platform, InfoCouncil automates agendas, minutes, reports, and action tracking while ensuring compliance, transparency, and efficient governance workflows.The platform is built on enterprise-grade Microsoft technologies (Azure & Office 365) and designed to help councils modernise manual processes, standardise document creation, and maintain audit-ready records of all governance activities.
When Information Security Governance Became Critical for Growth
As InfoCouncil expanded its customer base and supported more enterprise-level local government organisations, procurement and risk teams increasingly required formal evidence of information security governance, risk management, and operational security maturity aligned with recognised international standards.
While internal security practices already existed, they were:
Without a recognised ISO 27001 aligned framework, InfoCouncil faced:
Given InfoCouncil’s involvement with sensitive council information — including agendas, minutes, confidential resolutions, and compliance records — implementing ISO 27001 became essential to strengthen trust, improve governance maturity, and support scalable growth.
Cyber Forte partnered with InfoCouncil to design and implement a tailored ISO 27001 compliance program, aligning the company’s technical controls, security practices, governance processes, and documentation with internationally recognised information security requirements.
Key Strategic Activities
1. Comprehensive Readiness Assessment
Cyber Forte began with a full assessment of InfoCouncil’s existing security posture, policies, systems, and operational workflows to identify gaps relative to ISO 27001 requirements and Information Security Management System (ISMS) expectations.
2. Formalisation of Policies & Controls
Cyber Forte worked closely with InfoCouncil to formalise:
This allowed existing operational practices to be aligned with documented, audit-ready governance controls.
3. Risk Management & Continuous Compliance
To improve governance maturity and reduce manual compliance effort, Cyber Forte supported InfoCouncil with structured risk management and continuous compliance activities, including:
These initiatives helped transition InfoCouncil toward a more proactive and continuously managed compliance approach.
4. Audit Preparation & Compliance Support
Cyber Forte supported InfoCouncil through:
This ensured a smooth and well-prepared ISO 27001 compliance and certification readiness process.
With Cyber Forte’s guidance, InfoCouncil successfully established an ISO 27001–aligned Information Security Management System (ISMS), embedding a structured, risk-driven approach to information security across its technology, operational, and governance environments. Security controls were no longer managed as isolated technical measures but were integrated into a cohesive management framework supported by formal policies, defined ownership, and ongoing governance oversight.
The implementation strengthened InfoCouncil’s ability to identify, assess, and manage information security risks in a consistent and auditable manner while ensuring alignment with operational requirements and customer expectations. As a result, InfoCouncil achieved a stronger compliance-ready security posture that improved internal control maturity, enhanced customer and stakeholder confidence, and positioned the organisation to respond more effectively to enterprise security assessments, procurement requirements, and regulatory expectations.
ISO -aligned security governance strengthened customer and partner confidence.
Formal risk assessment and treatment embedded security into decision-making.
Policies, controls, and evidence aligned to international standards.
Faster responses to security due diligence and procurement reviews.
In today’s governance and public sector ecosystem, stakeholders expect security, accountability, and transparency — not only in the product delivered but also in how the SaaS provider manages and controls data and operations. SOC 2 compliance has transformed InfoCouncil’s security program from a defensively positioned checklist to a proactive, trust-enabling foundation that accelerates adoption and reduces risk.
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