+61 3 9125 0439
MELBOURNE | SYDNEY | BRISBANE | PERTH | CANBERRA | NEW ZEALAND +61 3 9125 0439
+61 3 9125 0439
MELBOURNE | SYDNEY | BRISBANE | PERTH | CANBERRA | NEW ZEALAND +61 3 9125 0439
Get SOC 2 Compliance including CPA Report stress-free in 6-8 weeks at an affordable cost with Cyber Forte, a leading SOC 2 compliance company in Australia and New Zealand.
Titan DMS Pty Ltd is a cloud-based Dealer Management System (DMS) provider headquartered in North Lakes, Queensland, Australia, serving automotive dealers and manufacturers globally with an integrated platform covering sales, service, parts, finance, CRM, and analytics. Their solution unifies dealership operations into a single secure SaaS platform and supports tens of thousands of users across multiple regions.
As Titan expanded its global footprint and onboarded larger dealerships and enterprise automotive OEMs, buyers and partners began requiring independent assurance of information security, availability, and governance in order to progress procurement and vendor risk reviews. While Titan’s platform was architected on enterprise technology stacks with secure service integrations and encryption, the company did not have formal, audited, enterprise-grade compliance evidence to back its security posture.
Key Challenges
Without a formal SOC 2 program, Titan risked longer sales cycles, missed enterprise opportunities, and continual resource drain responding to bespoke security questionnaires.
Cyber Forte partnered with Titan DMS to design, build, and operationalize a SOC 2 compliance program aligned to the AICPA Trust Services Criteria and tailored to Titan’s SaaS architecture.
Strategic Initiatives
1. SOC 2 Readiness Assessment & Gap Analysis
Cyber Forte led a comprehensive readiness assessment covering:
This mapped Titan’s existing state to the SOC 2 control requirements and highlighted priority areas for remediation.
2. Security Program Formalization
With Cyber Forte guidance, Titan established:
This moved Titan’s informal practices into audit-ready operational controls.
3. Automated Evidence Collection & Continuous Compliance
Cyber Forte introduced tooling and workflows to automate:
Automation significantly reduced manual effort and improved audit evidence quality.
4. External Audit Readiness & Support
Cyber Forte worked alongside Titan and the third-party audit firm to:
With Cyber Forte’s support, Titan achieved SOC 2 Type 2 attestation, validating its controls for:
as independent, continuously operating over the evaluation period.
Cyber Forte helps SaaS and technology companies design, implement,
and achieve SOC 2 readiness and Type 2 attestation with speed,
clarity, and audit-ready confidence.
Talk to our experts to identify gaps, formalize controls,
automate evidence, and accelerate enterprise trust.
Improved trust posture helped shorten sales and procurement cycles.
Standardized, documented controls replaced ad-hoc practices.
Automated evidence workflows significantly reduced manual compliance work.
Public-facing SOC 2 report elevated confidence with dealerships and OEMs.
In a market where data protection is non-negotiable, Titan’s SOC 2 success demonstrates that:
This case study is especially relevant for organisations that:
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